Terms and Conditions

We are ‘Acrylux’, a registered trademark owned by ‘Edge Signage and shopfitting supplies (Pty) Ltd’. Our Head Office physical address is No. 44, 11th Road, Kew, Johannesburg, South Africa

These Terms and Conditions shall apply to all orders concluded by or with Acrylux for the sale and/or supply of products in-store and on our online shop, www.acrylux.co.za (the “Site”). When you submit an order to Acrylux, give any delivery instruction or accept delivery of any products, this shall constitute your unqualified acceptance of these Terms and Conditions. However, nothing in these Terms and Conditions affects your statutory rights.

PRODUCT INFORMATION

While every effort is made to ensure that the product you buy, including colour and thickness of acrylic, as closely as possible to the sample shown on our website, slight differences may occur. We regret that no responsibility can be accepted for variations of Acrylux products.

PRICE AND METHOD OF PAYMENT

The prices displayed on the Acrylux website and in outlets are quoted in South African Rands, which is valid and effective only in relation to supply in South Africa. All prices displayed are inclusive of VAT.

Full payment of the price and delivery charges (where applicable) is required before products will be delivered or collected. The product remains the property of Acrylux until payment is received in full.

All major credit and debit cards as well as EFT payments are accepted.

In the case of EFT payments, proof of payment must be forwarded to our head office. The email address to be used is admin@edge-ss.co.za . Please allow 3 business days for the receipt of EFT funds to be confirmed. Goods will only be released for collection or delivery once the receipt of funds has been confirmed.

When making an EFT payment, Acrylux advises customers to be vigilant and confirm all relevant and necessary information before making payment. Should the payment be intercepted by fraudulent third parties, Acrylux shall not be liable for any loss suffered by the customer. Please be advised that Acrylux will not proceed with the contract of sale if we cannot confirm receipt of funds as a result of fraudulent interception.

Please retain your invoice as proof of purchase. Regrettably, no returns, exchanges or refunds will be considered without the original invoice.

Prices on the website and at a branch are subject to change without notification.

DELIVERIES AND COLLECTIONS

A FEE IS CHARGED FOR ALL DELIVERIES under R3000. The delivery cost will be reflected on the appropriate invoice in accordance with the prevailing Acrylux policy.

You can also elect to collect goods from our warehouse located at No. 44, 11th Road, Kew, Johannesburg.

All risk in the Product shall pass to the customer upon delivery or collection.

STATUTORY WARRANTY

  • The product is reasonably suitable for the purpose that it was generally intended for;
  • The product is of good quality, free of defects and in good working order and;
  • The product will be durable and usable for a reasonable period of time.

Acrylux will only be liable to honour a warranty if:

  • The defect existed at the time of delivery or collection and manifested during the warranty period;
  • The defect did not arise due to normal wear and tear or misuse/abuse by the customer;
  • The product concerned is used for the purpose intended.
  • The customer provides the original invoice.
  • The product has not been tampered with.

Acrylux warranty provides for the replacement of any faulty product within the warranty period.

DONWLOAD detailed warranty information on both clear and colour Acrylux sheets.

COOLING OFF PERIOD

Section 44 of the Electronic Communications and Transactions Act may apply to your electronic transactions. If your transaction qualifies as an electronic transaction and you qualify as a consumer under the ECT Act, you may be entitled to cancel some electronic transactions within seven days, without reason or penalty. This means that you have to return new, unused goods, and we will refund the purchase price. The only cost levied against you will be the direct cost of returning the goods.

ERRORS

Acryluso makes every effort to ensure that the information we provide is correct. However, we cannot be held responsible for any form of misprint or defect. Details of your order should be checked and confirmed by yourself when your order is placed and signed off (We do not hold ourselves responsible for any incorrect orders placed).

Should any of our products contain an obvious error regarding the price displayed for the product, Acryluso will correct the error as soon as we have been notified of the error. Acryluso will not be bound by the incorrect price.

AMENDMENTS TO THESE TERMS AND CONDITIONS

Acryluso may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Site.

GENERAL

Unless any applicable law prescribes otherwise, any agreement made with Acryluso to buy a product or a connected service, shall be governed by the laws applicable to South Africa.

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